Unmatched customization
From logos and colors to workflows and user permissions, configure every detail of BeDesk to perfectly match your needs.
One payment — Lifetime updates — No recurring fees
Complete visual and brand customization
Craft your perfect help center
Customize the landing page
Choose from multiple layouts like article grids or multi-product views to organize your content.
Design your ticket forms
Add custom fields to your new ticket page to capture the exact information you need.
Optimize for search engines
Edit meta tags and use dynamic variables to improve your help center's SEO performance.
Adapt your support workflow
Secure and control user access
Granular roles and permissions
Create custom roles and assign specific permissions to control what your agents and customers can do.
Flexible registration and login
Disable registration, require email confirmation, and enable social logins from Google, Facebook, and more.
Protect forms with captcha
Prevent spam on public forms by integrating with Cloudflare Turnstile or Google reCAPTCHA.
Enforce GDPR compliance
Display a cookie consent notice and require users to accept your policies during registration.
Full localization and translation
Translate the entire interface into any language for a global audience and your team.
Customizable ticket settings
Enable guest tickets, configure auto-replies, and control how email conversations are handled.
Configurable providers
Choose from different providers for AI functionality, search, queues and more.
