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Get a complete, self-hosted helpdesk with powerful AI, live chat, and a full knowledge base—no subscriptions, no monthly fees.
Frequently asked questions
This is a one-time purchase. You can download BeDesk from CodeCanyon, and you will receive a purchase code to verify your license during the installation wizard.
Yes, your purchase includes access to future updates, which provide the latest features, security patches, and bug fixes. You can download the latest version from your CodeCanyon downloads page and follow the manual update guide.
BeDesk features an easy-to-use installation wizard that guides you through the process step-by-step. To ensure a smooth setup, the installer has a built-in checker that automatically verifies your server meets all requirements before the installation begins.
Because you host BeDesk on your own server, you are in complete control. The software does not impose any limits on the number of teammates you can invite, customers you can manage, or conversations you can have.
You do. Since BeDesk is self-hosted, all your data—including tickets, user accounts, knowledge base articles, and settings—is stored in a database that you create and control on your own server. The update process is designed to never affect your core data.
Yes, you have full control over the look and feel of your BeDesk instance. From the admin panel, you can upload logos, change the site name and use the theme editor to customize colors and fonts to align with your brand identity.
Yes, your purchase includes the full original source code. It is included in the files downloaded from CodeCanyon.