Where productivity meets personal support

Go beyond a simple inbox. Get a powerful, collaborative workspace built to streamline your workflow and boost customer satisfaction.

One payment — Lifetime updates — No recurring fees

Powerful features for every support workflow

Manage tickets and chats from all channels in a single, unified interface for ultimate efficiency.

Build and save filtered lists of conversations for any criteria, like department or priority.

Create your own statuses like "Awaiting Parts" to perfectly match your team's workflow.

Add custom fields like phone, address or subscription status to conversations and users to store additional information.

Automatically perform actions like updating a status or sending an email when conversations match certain criteria.

Ensure you never miss an update with highly customizable, multi-channel notification settings.

Get a complete view of your customer's history, technical details, visited pages and custom attributes, right inside the conversation.